We keep a big and long commitment with our customers and we offer them efficient and global technical assistance during machines installation and commissioning; also for troubleshooting, retrofit installation and machine upgrades for our long life machines.
We strive to keep the highest standard of support for our customers, and our highly skilled and qualified service engineers have proven experience in servicing Bossar machines worldwide, working together with the customer to meet their manufacturing goals. Additionally, the fact we have local service engineers in different countries allow our technical services to be closer to our customers.
Bossar can offer specific training programs for our customer’s personnel. Also, since periodic training for new operators and maintenance technicians may be required, our engineer will come to your facility and give the training using the opportunity to improve the efficiency of the Bossar machine.
Bossar can also offer immediate assistance diagnosing through remote Ethernet access or analogical conventional ways (Modem), which enable on-line parameters visualization and program modifications to optimize working cycles.
Technicians and staff from our agents visit regularly Bossar’s factory for training; this way, our personnel and collaborators keep updated on new technologies.