Quality policy

BOSSAR is a well-known and globally recognized brand in the sector of innovative and high quality packaging machinery and is committed to guarantee the highest quality results to today’s customer’s requirements.

At the same time, we are prudent to fulfill this activity in a respectful manner with regards to the environment, our employees, our customers and the general public, minimizing any negative impact to BOSSAR’s concerned parties.

The quality is integrated in several aspects and the processes of our organization are reflected in our day to day activity:

  1. To know and understand our customers’ expectations and requirements
  2. To provide our customers with solutions and professional advice
  3. Reliable, free from defects and on time delivery.
  4. To develop, design and manufacture reliable, innovative and robust machines
  5. To assure the commitment to comply with legal and other applicable requirements

Through the implementation of a Quality Management System based on the UNE-EN ISO 9001, BOSSAR aims to enhance the participation of all interested groups, continuous improvement of the internal processes of organization, providing an optimal service, effective and efficient, increasing customer satisfaction and comply with all legal and regulatory requirements of our activities.

In accordance with this policy we will establish annual targets at all levels, monitoring the degree of compliance , to ensure that our objectives are accomplished as planned, ensuring continuous improvement and the performance of our processes.

The BOSSAR Management recognizes that in order to achieve these objectives, the full participation of all members of the organization is essential, counting on their permanent commitment to improve their individual and teamwork, plus total commitment to the accomplishments of all objectives of the organization.

Consistent with assumed responsibility, we provide the necessary resources to accomplish this policy, including its distribution to the person’s involved and interested groups.


November 2016

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