At the same time, it undertakes to carry out this activity in a respectful manner with the environment, its workers, its customers and the general public, minimizing any negative impact to BOSSAR concerned parties.
The quality is integrated in several aspects and processes of the organization incorporating day to day in our activity:
- To know who is our client and what are their expectations and needs
- To provide our clients with solutions and professional advice
- A reliable, error-free and timely delivery service
- To develop, to design and to manufacture reliable, innovative and robust machines
- To assume the commitment to comply with legal and other applicable requirements
Through the implementation of a Quality Management System based on the UNE-EN ISO 9001, BOSSAR aims to enhance the participation of all interest groups, continuously improvement of the internal processes of the organization, providing an optimal service, effective and efficient, increasing customer satisfaction and fulfilling all legal and regulatory requirements to our activity.
In accordance with this policy we will establish annual targets at all levels, monitoring the degree of compliance of them so that we can ensure that our objectives are met as planned, ensuring our continuous improvement and the performance of our processes.
The BOSSAR Management recognizes that in order to achieve these objectives, the full participation of all collaborators of the organization is essential, joining their permanent commitment to improving their individual work, teamwork and total commitment to the overall objectives of the organization.
Consistent with the responsibility assumed, it provides the necessary resources for the fulfillment of this policy, including its distribution to the persons involved and interest groups.